Frequently Asked Questions
Find quick answers to common questions about our travel services
We understand that plans can change, which is why we offer a flexible cancellation policy designed to accommodate your needs while ensuring fair treatment for our team and partners.
Cancellation Timeline:
30+ days before departure: Full refund (100% of tour cost)
15-29 days before departure: 75% refund
8-14 days before departure: 50% refund
0-7 days before departure: No refund
Important Notes:
•
Refunds are processed within 7-10 business days to your original payment method
•
Flight tickets are subject to airline cancellation policies
•
Special events or peak season bookings may have different terms
•
We highly recommend purchasing travel insurance for unexpected circumstances
Cancellation Timeline:
30+ days before departure: Full refund (100% of tour cost)
15-29 days before departure: 75% refund
8-14 days before departure: 50% refund
0-7 days before departure: No refund
Important Notes:
•
Refunds are processed within 7-10 business days to your original payment method
•
Flight tickets are subject to airline cancellation policies
•
Special events or peak season bookings may have different terms
•
We highly recommend purchasing travel insurance for unexpected circumstances
Still have questions?
Contact our support team
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