Frequently Asked Questions

Find quick answers to common questions about our travel services

We understand that plans can change, which is why we offer a flexible cancellation policy designed to accommodate your needs while ensuring fair treatment for our team and partners.

Cancellation Timeline:
30+ days before departure: Full refund (100% of tour cost)
15-29 days before departure: 75% refund
8-14 days before departure: 50% refund
0-7 days before departure: No refund
Important Notes:
•
Refunds are processed within 7-10 business days to your original payment method
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Flight tickets are subject to airline cancellation policies
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Special events or peak season bookings may have different terms
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We highly recommend purchasing travel insurance for unexpected circumstances

Still have questions?

Contact our support team

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